How can I update my email address?
From the “Your Account” page, accessible by either selecting the “Sign In” link in at the top-right or selecting your name in the top-right, select the “Information” link. From here, you can update your email address, as well as other personal account information.
How can I update my password?
From the “Your Account” page, accessible by either selecting the “Sign In” link in at the top-right or selecting your name in the top-right, select the “Information” link. From here, you can update your password, as well as other personal account information. You will need to enter your old password as well as the new password to update your account’s password.
I forgot my password. How do I reset my password?
From the “Sign In” page, select the “Forgot your password?” link. Enter the email address you use for login. An email will be sent to that email address with instructions on how to reset your password.
I forgot what email address I use to log in. How can I access my account?
Please contact Close Lumber online customer service from the “Contact Us” link at the top left, or within the menu on mobile devices. Select “Customer service” as the subject of the message.
I forgot both my password and email address I use to log in. How can I access my account?
Please contact Close Lumber online customer service from the “Contact Us” link at the top left, or within the menu on mobile devices. Select “Customer service” as the subject of the message.
Is my Close Lumber account online connected to my Close Lumber or Corning Lumber store charge credit account?
No, the Close Lumber online account is not connected to Close Lumber or Corning Lumber store charge credit accounts. Online accounts are not charge or credit accounts and cannot hold an outstanding balance.
I have a question regarding a bill or other issue with my store credit account I have at a Close Lumber or Corning Lumber store. Can I see details about my bill through this website?
Sorry, at this time, store credit account information is not accessible through closelumber.com . Online accounts are SEPARATE from in-store charge accounts. For questions regarding in-store accounts, please contact Close Lumber at (530) 755-0055, or Corning Lumber at (530) 824-5468 during normal business hours.
I need to change my Statements by Email email address. Can I do this through my online account?
Sorry, at this time, Statements by Email email addresses are not connected to the email address used by an online account. To update an email address for the Statement by Email service, contact Close Lumber at (530) 755-0055, or Corning Lumber at (530) 824-5468 during normal business hours. For more information regarding Statements by Email, visit our Statements by Email frequently asked questions page.